Understanding Your town of gilbert utilitiesl: A Beginners Guide

 town of gilbert utilities
 town of gilbert utilities

Understanding Your town of gilbert utilities: A Beginners Guide

The town of gilbert utilities is the largest investor-owned water and wastewater utility in Arizona. This blog will give you a basic overview of Gilbert utilities and how they provide services to the community.

At Gilbert utilities, their goal is to provide quality service and customer satisfaction by maintaining high standards with proactive customer service. In order to achieve this, they have implemented new programs such as the “Water Wise Rewards” program which informs customers of water usage and helps them save money by lowering their bill each month. Read on to learn more about what makes Gilbert Utilities an exceptional company!

Gilbert Utilities

Gilbert utilities are the largest investor-owned water and wastewater utility in Arizona. They provide a variety of services to the community including water, wastewater, recycled water sales, stormwater services, and more.

Gilbert Utilities offers a number of high-quality programs that benefit their customers including the “Water Wise Rewards” program which informs customers about how much water they use and how to reduce their bill each month by being more mindful with their usage. They also have a rebate program for those who replace old appliances with new energy-efficient ones.

This blog will give you an overview of Gilbert utilities and how they provide service to the community.

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What are the benefits of being customer-owned?

Being customer-owned means that the people who use the water and waste services have a say in how their utility is run. For instance, customer ownership gives the public a voice in approving or disapproving of any proposed rate increases. It also provides accountability for the company’s actions as well as an avenue for customers to report billing concerns.

What is a public utility?

A public utility is an organization or company that provides or sells a service to the community. In Gilbert utilities’ case, they provide water and wastewater services in Gilbert.

How does Gilbert Utilities work with its customers?

Gilbert utilities provide a high level of customer service. When customers contact the company, they are answered by a live person and there is no wait time for callers. They also allow you to instantly report a water leak through their “Connect with Us” form on their website. Gilbert utilities are always on standby to help and can provide assistance in many different languages including English, Spanish, Vietnamese, Mandarin, and Cantonese.

Is Gilbert utilities a monopoly?

Gilbert utilities is not a monopoly. In fact, they are one of the largest investor-owned water utilities in Arizona.

Each year, Gilbert utilities spend more than $50 million to maintain their water and wastewater infrastructure. They use different methods such as water conservation and system upgrades to avoid major rate increases.

Water service rates for residential customers have increased by an average of 4% over the last 10 years while the rates for commercial customers have increased by only 2%. This is due to the fact that residential customers make up approximately 34% of their revenue while commercial customers make up about 66%.

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Gilbert utilities always look for ways to improve their customer services without raising rates. They offer rewards programs such as Water Wise Rewards which helps reduce your bill each month.

Conclusion

Gilbert Utilities is a public utility and is not a monopoly. It is customer-owned and provides residential electric, natural gas, and water services.

The benefits of being a customer-owned utility are:

-Expertise in energy services

-Strong commitment to customer service

-Lowest electric rates in Arizona

-A water system that ensures high-quality, reliable water service at a lower cost

-A natural gas system that harnesses natural gas resources effectively and efficiently

How does Gilbert Utilities work with its customers?

-Utility Services through the United States Mail

-Customer Service at the Gilbert, AZ office located at 100 West Gurley Street

-By Telephone: 480-503-6200

Is Gilbert Utilities a monopoly?

Gilbert Utilities is not a monopoly. They are customer-owned and provide residential electric, natural gas, and water services.